Our story
A family-run agency built on relationships.
Run by a respected brother-and-sister team from our Wembley base, we have been quietly looking after landlords, tenants and buyers across North-West London for over two decades.
4.5 / 5
From 24 verified Google reviews
Our approach
Property is a long game.
Many of our clients have been with us for a decade or more — some since the very beginning, in 2000. That continuity is the truest measure of the service we set out to provide every day.
We aren't a faceless chain. Every client speaks directly with the people who handle their property — no call centres, no constant churn, no surprises. Just dependable people who pick up the phone.
Local
Wembley & NW London specialists
Trusted
20+ years of repeat clients
Hands-on
Direct line to your agent
Compliant
Fully regulated & insured
What you can expect
Landlords and tenants, looked after.
Rent Guarantee
Your rent is guaranteed for the full lease term (3–5 years), paid monthly by standing order — even if the property is vacant or the tenant falls behind. We simply ask for one rent-free month at the start to find the right tenant and enhance the property where needed.
Full Management
Maintenance issues are handled throughout the lease. We coordinate repairs, inspections and compliance so you don't have to. Especially popular with overseas landlords and owners with busy schedules.
Multilingual Team
Our team speaks Arabic, Farsi, Gujrati, Urdu and English. We help tenants who are new to the UK express their housing needs clearly, and offer flexible rent payment dates where possible.
Local Knowledge
Our Preston Road office sits within a ten-mile radius of most properties we let. That proximity means accurate valuations, faster viewings and genuine neighbourhood insight you can rely on.
At a personal level, we negotiate and compromise where necessary to reach agreements that work for everyone. If tenants need to upsize or downsize, we help find alternative accommodation while ensuring the landlord's property does not sit empty. We also act as a conduit between both parties — handling extra requests for furnished lets, deposit returns within ten working days (subject to condition), and day-to-day queries — so the experience stays seamless and professional.
Free landlord management included
Milestones
A quiet 25-year track record.
2000
Highlands Properties founded in Wembley
2010
Expanded into full property management
2018
1,000th property managed milestone
2025
Still independent, still recommended